i-Clickr PowerPoint Remote
Frequently Asked Questions (FAQ)
Q. What is the hardware/software requirement to use i-Clickr?
You will need the following
- An iOS device with i-Clickr installed. You can
purchase it from the device's app store.
- A Windows PC/Mac with i-Clickr installed. You
can download it at this website for free.
- Wireless capability on the Windows PC/Mac.
Q. Which version of PowerPoint does
i-Clickr supports all PowerPoint
version from Office XP to the latest Office 2010 on
Please note that you will need PowerPoint installed on your host PC
in order to run your presentation. The i-Clickr software does
not substitute the normal PowerPoint software.
Q. Will i-Clickr work with PowerPoint on
Yes, i-Clickr now supports
Office Mac 2004 running on Mac OS X 10.7 and above. Simply download
the free Mac OS X program on our website to get started.
Q. I am having problem connecting the iOS device to my PC. i-Clickr
on my iOS device sees the PC, but when I try to connect to it, the
iOS device displays the message "Unable to connect to ..." How do I make
the connection work?
A. This means there is a firewall blocking your
i-Clickr connection. Make sure your firewall allows TCP port
1725. If you are using Windows build-in firewall, please
this article on how to do this:
If you are using a 3rd party firewall software, please consult your
If you are running i-Clickr on a Windows system
under VMWare/Parallel on a Mac, change your network
setting from "NAT" to "Bridged". Otherwise, your iOS device
won't be able to see your Windows system from the network.
If you are using
Windows 7, click here on how to
configure Windows Firewall for ad hoc connections.
Q. I am going to use i-Clickr when
visiting a client. Since I might not have access to their
Wi-Fi networks, can I still use i-Clickr without a shared Wi-Fi
A. Yes. If you are using Windows 7 or above, the newest version of i-Clickr for Windows now creates a virtual router for you, so you can simply go to the Wi-Fi settings from your iOS device and connect to it directly.
For other OS, you can set up i-Clickr to use a
direct (ad hoc) wireless connection between your laptop and your
device. This page shows you how to do that in
Q. I am getting "Cannot set adapter to normal mode" when using
If you are getting the error "Cannot set adapter to normal mode" when starting "Direct Connection", this means your wireless adapter is not compatible with the auto-setup that i-Clickr is trying to do (more technically, i-Clickr is using Windows Wireless Zero Configuration, but your wireless adapter manufacturer doesn't support it in its driver program).
In this case, you will have to manually set up an ad hoc network. Please use the following instructions:
Vista or above:
Q. I am getting "Unable to load slide." error
on i-Clickr for Windows when it tries to open a
A. This is due to your
Microsoft Office not installed correctly. See
Post your questions/suggestions on our Support Forum.
You can also Email us at firstname.lastname@example.org